Welcome to Uzma Collection's Contact Page! We're thrilled to have you here and we look forward to assisting you in any way possible. Whether you have a question about our products, your order, or just want to give us feedback, we are always available to hear from you.
How to Reach Us
Email: uzmacollections09@gmail.com
Phone: 0340-1716202
Business Hours: Monday to Saturday, 10:00 AM – 8:00 PM (Pakistan Time)
Why Contact Us?
We believe communication is the key to customer satisfaction. Our dedicated support team ensures that your queries are answered promptly. Whether you're a first-time buyer or a loyal customer, your concerns matter to us.
1. Product Inquiries
If you want more details about a specific product — such as fabric, sizing, availability, or restocking — just drop us a message or call. We'll respond quickly with all the information you need to make a confident purchase.
2. Order Tracking
Want to know where your package is? Just share your order number and registered phone number, and we'll update you with the real-time status of your delivery.
3. Returns and Exchanges
Our return policy is customer-friendly. If there’s an issue with your order — such as receiving the wrong item, a size mismatch, or a defect — just contact us within 7 days of delivery and we’ll guide you through the exchange or return process.
4. Custom Orders
Looking for something unique or personalized? We’re happy to take custom orders. Simply tell us what you're looking for and we'll confirm pricing, timeline, and delivery details.
Customer Support Promise
We aim to respond to all emails within 24 hours. For faster service, use our WhatsApp support (same number as above) during business hours. We handle every customer with care and respect, making sure your shopping experience is smooth and enjoyable.
Visit Us (Online)
Uzma Collection is primarily an online brand. You can visit our store at any time using your mobile or desktop device and explore hundreds of products curated especially for you. Our user-friendly store makes online shopping convenient, fast, and secure.
Feedback and Suggestions
Your opinion means a lot to us. If you have any suggestions about our website, product quality, delivery service, or overall shopping experience, please do share them. Positive or negative, we appreciate your feedback and use it to improve every day.
Collaborations & Business Inquiries
If you're a supplier, influencer, or a fellow business owner looking to collaborate or cross-promote, feel free to reach out. We’re always open to meaningful partnerships and ideas that add value to our customers.
Stay Connected
Follow us on social media to stay up to date with our latest collections, deals, giveaways, and customer stories. We regularly post behind-the-scenes looks, customer reviews, and fashion inspiration.
Thank you for choosing Uzma Collection. We look forward to serving you better each day. Your satisfaction is our success.