Privacy Policy
At Uzma Collection, we respect and value your privacy. This privacy policy outlines how we collect, use, store, and protect your personal data when you visit our website, make purchases, or interact with us in any way. We are committed to maintaining your trust and ensuring the security of your information.
1. Information We Collect
We collect different types of personal and non-personal information to provide and improve our services:
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order.
- Account Information: Login details such as usernames and encrypted passwords when you register an account on our site.
- Usage Data: IP address, browser type, device information, pages visited, and time spent on our site using cookies and analytics tools.
2. How We Use Your Information
The information we collect is used strictly for the following purposes:
- To process your orders and deliver your products.
- To communicate order status, updates, and promotional offers (with your permission).
- To improve our website’s performance and user experience.
- To prevent fraud and enhance security.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We never sell or rent your personal information to third parties. However, we may share your data with trusted partners in the following situations:
- Shipping partners: For delivery of your orders.
- Payment gateways: To process secure online payments.
- Marketing services: To send newsletters and promotional content (only if you opt-in).
- Legal authorities: If required by law or to protect our rights and safety.
4. Cookies & Tracking
We use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences, cart items, and browsing behavior. You can manage cookie settings through your browser, though some features may not function correctly without them.
5. Email & SMS Communication
By providing your email or phone number, you agree to receive order updates, promotional emails, or SMS alerts. You can unsubscribe at any time using the link provided in the email or by contacting our support team.
6. Data Security
We take data security seriously and use the latest encryption and firewall technologies to protect your data. All payments are processed through secure, PCI-compliant gateways, and sensitive customer data is never stored in plain text.
7. Your Rights
As a user, you have the right to:
- Access your personal information stored with us.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
- Request a copy of your stored data (subject to verification).
To exercise these rights, contact us at uzmacollections09@gmail.com.
8. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy. After that, it is securely deleted or anonymized, unless required by law.
9. Third-Party Links
Our website may contain links to external websites (e.g., payment processors, shipping partners). We are not responsible for the privacy practices or content on those sites. We recommend reviewing their privacy policies before providing personal information.
10. Children’s Privacy
Uzma Collection does not knowingly collect personal data from children under the age of 13. If we discover such data has been submitted without parental consent, it will be deleted immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, law, or our practices. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.
12. Contact Us
If you have questions about this privacy policy or how your information is handled, feel free to contact us:
Email: uzmacollections09@gmail.com
Phone: 0340-1716202
Thank you for trusting Uzma Collection. We’re honored to serve you and will continue to protect your privacy as our highest priority.